.dl-chat{position:fixed;right:24px;bottom:24px;z-index:1000;font:14px/1.5 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#181818}.dl-chat *{box-sizing:border-box}.dl-chat-launcher{border:1px solid #111;border-radius:999px;background:#111;color:#fff;min-height:54px;padding:7px 18px 7px 8px;display:flex;align-items:center;gap:10px;box-shadow:0 12px 35px rgba(0,0,0,.2);cursor:pointer;font:inherit}.dl-chat-launcher span{width:38px;height:38px;border-radius:50%;background:#fff;color:#111;display:grid;place-items:center}.dl-chat-launcher strong{font-size:13px}.dl-chat-panel{position:absolute;right:0;bottom:68px;width:min(370px,calc(100vw - 32px));height:min(590px,calc(100vh - 110px));background:#fff;border:1px solid #d9d9d9;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.2);overflow:hidden;display:flex;flex-direction:column}.dl-chat-panel[hidden]{display:none}.dl-chat-panel>header{height:72px;flex-shrink:0;background:#111;color:#fff;padding:16px 18px;display:flex;align-items:center;justify-content:space-between}.dl-chat-panel>header strong,.dl-chat-panel>header small{display:block}.dl-chat-panel>header small{font-size:11px;color:#bbb;margin-top:2px}.dl-chat-panel>header button{border:0;background:transparent;color:#fff;display:grid;place-items:center;cursor:pointer}.dl-chat-history{flex:1;min-height:0;overflow:auto;padding:17px;background:#f7f7f7;display:flex;flex-direction:column;gap:10px}.dl-chat-greeting{align-self:flex-start;max-width:88%;padding:10px 12px;background:#fff;border:1px solid #ddd;border-radius:4px 13px 13px 13px;margin:0;color:#444}.dl-chat-message{max-width:85%;padding:9px 11px;border-radius:12px;margin:0;overflow-wrap:anywhere}.dl-chat-message.is-visitor{align-self:flex-end;background:#111;color:#fff;border-bottom-right-radius:4px}.dl-chat-message.is-admin{align-self:flex-start;background:#fff;border:1px solid #ddd;border-bottom-left-radius:4px}.dl-chat-message time{display:block;font-size:9px;opacity:.65;margin-top:4px}.dl-chat-panel form{flex-shrink:0;max-height:75%;overflow:auto;padding:14px 17px;background:#fff}.dl-chat-panel form label{display:block;font-size:11px;font-weight:600;color:#333;margin-bottom:9px}.dl-chat-panel form input,.dl-chat-panel form textarea{width:100%;border:1px solid #ccc;border-radius:7px;padding:9px 10px;margin-top:5px;font:inherit;font-size:13px;resize:none}.dl-chat-panel form [data-chat-identity]{display:grid;grid-template-columns:1fr 1fr;gap:8px}.dl-chat-panel form [data-chat-identity] .cms-field{margin:0}.dl-chat-panel form button[type=submit]{width:100%;border:0;border-radius:7px;background:#111;color:#fff;min-height:42px;display:flex;align-items:center;justify-content:center;gap:8px;font:inherit;font-weight:600;cursor:pointer}.dl-chat-error{color:#a32727;font-size:11px;margin:0 0 8px}.dl-chat[data-ready] [data-chat-identity]{display:none}.dl-chat-launcher:focus-visible,.dl-chat-panel button:focus-visible,.dl-chat-panel input:focus,.dl-chat-panel textarea:focus{outline:2px solid #555;outline-offset:3px}
.dl-chat-admin{display:grid;grid-template-columns:330px minmax(0,1fr);gap:20px;margin-top:22px;min-height:600px}.dl-chat-settings{margin-bottom:0}.dl-chat-inbox{overflow:hidden}.dl-chat-inbox>header{padding:18px;border-bottom:1px solid #ddd;display:flex;justify-content:space-between}.dl-chat-inbox>a{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:10px;padding:14px;border-bottom:1px solid #eee;color:#333;position:relative}.dl-chat-inbox>a[aria-current]{background:#f1f1f1}.dl-chat-inbox>a span:nth-child(2){min-width:0}.dl-chat-inbox>a strong,.dl-chat-inbox>a small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dl-chat-inbox>a small,.dl-chat-inbox time{font-size:10px;color:#666}.dl-chat-inbox>a b{position:absolute;right:12px;bottom:10px;background:#111;color:#fff;border-radius:99px;min-width:18px;text-align:center;font-size:10px}.dl-chat-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#111;color:#fff;font-weight:700}.dl-chat-conversation{display:flex;flex-direction:column;min-width:0}.dl-chat-conversation>header{padding:17px 20px;border-bottom:1px solid #ddd;display:flex;justify-content:space-between;align-items:center}.dl-chat-conversation>header strong,.dl-chat-conversation>header small{display:block}.dl-chat-conversation>header small{font-size:11px;color:#666;margin-top:3px}.dl-chat-admin-history{padding:24px;flex:1;overflow:auto;background:#fafafa}.dl-chat-admin-history article{max-width:75%;margin:0 0 14px}.dl-chat-admin-history article.is-admin{margin-left:auto}.dl-chat-admin-history article>span,.dl-chat-admin-history article>time{display:block;font-size:10px;color:#666}.dl-chat-admin-history article.is-admin>span{text-align:right}.dl-chat-admin-history article p{padding:11px 13px;margin:4px 0;background:#fff;border:1px solid #ddd;border-radius:4px 12px 12px 12px;color:#333;overflow-wrap:anywhere}.dl-chat-admin-history article.is-admin p{background:#111;color:#fff;border-color:#111;border-radius:12px 4px 12px 12px}.dl-chat-reply{padding:18px;border-top:1px solid #ddd}.dl-chat-reply label span{display:block;font-size:12px;font-weight:600;margin-bottom:7px}.dl-chat-reply textarea{width:100%;border:1px solid #ccc;border-radius:7px;padding:11px;font:inherit;resize:vertical;margin-bottom:10px}
.dl-chat-conversation>header form{display:flex;gap:8px;align-items:center}.dl-chat-queue-help{display:flex;gap:10px;align-items:center;padding:18px;border-top:1px solid #ddd;color:#555;font-size:12px;background:#fff}.dl-chat-queue-help svg{flex:none}
@media(max-width:850px){.dl-chat-admin{grid-template-columns:1fr}.dl-chat-inbox{max-height:320px;overflow:auto}.dl-chat{right:16px;bottom:16px}}@media(max-width:520px){.dl-chat-launcher strong{display:none}.dl-chat-launcher{padding:7px}.dl-chat-panel{position:fixed;inset:12px;width:auto;height:auto}}